Delivery & Returns

 

Delivery

We currently only deliver to the UK via Royal Mail First Class delivery (1-2 working days).  We will try our very best to post orders on the day that they are placed, but we will always try and get it sent by the end of the following working day.

FREE standard delivery for all orders over £35.

For all orders UNDER £35, standard First Class delivery is charged at £1.50 for all UK orders.

 

Collect in Store Option  

Please allow one working day for your order to reach the store.  Please note that our shop is closed on Sunday and Monday

When you come to pick up your goodies, please bring along your invoice, either printed or on your smart phone, and proof of I.D.

 

Returns

We hope that you are delighted with your order, but should you wish to return an item within 14 days of receipt we will be happy to give a full refund, provided that the garments are in their original condition and with original labels intact.  So that we can process your refund, please include the return's slip which can be found at the bottom of your invoice.  Refunds will be credited to the card on which payment was made. 

Please Note - Unfortunately we are unable to cover the cost of postage for any returned orders - it is the sender’s responsibility to ensure that goods arrive safely and within the stated time period.

Our postal address for returns is:

The Cotton Tree
44 Fore Street
Ilfracombe
Devon
EX34 9DJ 

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About Us

The Cotton Tree sells organic cotton clothes for baby and toddlers from lots of lovely world leading brands. Shop online or visit our shop in Ilfracombe, Devon.

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Find our shop in Ilfracombe, Devon.

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44 Fore Street, Ilfracombe, Devon, EX34 9DJ

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